These terms and conditions outline the rules and regulations for the use of UAB Rebel origin's Website, located at https://tingit.com.
By utilizing our website for service bookings, you acknowledge and accept these terms. We recommend retaining a copy for future reference. Disagreement with any terms requires cessation of website use.
"Website" is Tingit.com repairs booking platform.
"Client" or "you" refers to the service purchaser.
"Expert" denotes independent service providers partnered with us.
"Services" are the repair and restoration services offered by Experts.
Tingit.com (UAB "Rebel Origin") serves as a mediator between you and the Experts, facilitating the booking of clothing, shoes, bags, and small leather goods repair and restoration services. Although Tingit.com collects payment on behalf of the Expert, the ultimate provision of services is the Expert's responsibility.
Clients can receive a quote by uploading a video of the item for repair. Standard service rates and further details can be accessed here. Final quotes are emailed within 2 working hours after submitting a video, and phone consultations are available for complex repairs.
Service costs are set by Experts and may vary based on multiple factors. Tingit.com manages VAT and payment processing. We strive to ensure the payment facility is operational but cannot guarantee uninterrupted service.
Upon quote acceptance and payment, clients receive a shipping code for item drop-off. Typical repairs are completed within 7-10 days; any deviations are communicated in the quote.
A 30-day warranty is provided on all repairs. Unsatisfactory repairs are eligible for an express revision at no extra charge.
Clients receive updates at key repair stages and can track the return shipment. Notifications cover item receipt, repair commencement, completion, and pick-up readiness.
Tingit.com accepts main bank payments in Lithuania, with additional options like card payments and digital wallets to be introduced shortly.
All items submitted to the Tingit platform for repair (outerwear, handbags, shoes, and other items) must meet the following requirements:
If the item is dirty, has a strong odor, or shows other signs of contamination, and the client is requesting repair for mechanical damage rather than cleaning services:
If the client declines cleaning and repair services:
Tingit reserves the right to refuse to repair an item in other cases deemed unsuitable by Tingit specialists, even if these reasons are not explicitly stated above.
Tingit is not responsible for personal belongings left in items or packages, such as keys, money, jewelry, or other small personal items.
In partnership with leading local experts, Rebel Origin ensures high-quality repair services. For emergency or express services, clients may contact us directly.
Each repair is assessed for feasibility; if a repair cannot be completed, alternative solutions are discussed with the client.
Tingit.com serves as an intermediary between clients and Experts. While we facilitate bookings and payments, the Experts bear the responsibility for service delivery.
Rebel Origin's liability is limited to the scope of these terms and excludes indirect losses. We maintain responsibility as mandated by applicable laws.
Clients may cancel according to the stipulated terms. If work has not commenced, a full refund minus postage is available. If work has begun, a cancellation fee covering materials, time, and loss of earnings will apply.
These terms are governed by Lithuanian law, with local courts holding jurisdiction over disputes.
Clients should communicate via email to hello@tingit.com. Our customer support operates on weekdays from 9 am to 6 pm.
Rebel Origin may revise these terms as needed; clients are advised to review them regularly.
Client information is handled with strict confidentiality in compliance with data protection regulations.
Unless otherwise stated, UAB Rebel origin and/or its licensors own the intellectual property rights for all material on https://tingit.com. All intellectual property rights are reserved. You may access this from https://tingit.com for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
